Louisville International Airport Arrivals (SDF)

Flight Arrivals at Louisville International Airport

Upon arrival at Louisville International Airport (SDF), please make sure to retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Information Desk. Phone: +1 502-380 8264.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

The airport Lost and Found Phone is +1 502-368 6524.

Note: The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Louisville International Airport

Free wireless services are available at the airport. Connect to “Boingo” from your wireless connection.

Transfer Services at Louisville International Airport

Ground transportation facilities from Louisville International Airport include rental cars, taxis, rideshares, shuttles, and buses.

Trains are located in locations outside of this city; therefore, it can’t be recommended at the time of this update.

Rental Car Services at Louisville International Airport

Rental car counters are easily accessed on Baggage Claim in the airport, with convenient access to the new facility on Level 1 of the attached Parking Garage.

The rental facility is open 24/7. Please inquire at your service provider for specific service hours and return procedures. See and compare all rental car companies at Louisville Muhammad Ali International Airport.

Ride Shares at Louisville International Airport

Rideshares pick up passengers on the Baggage Claim level, on the west side of the terminal.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Louisville International Airport

Taxis pick up passengers at the Ground Transportation Center outside the Baggage Claim area.

A typical taxi fare from the airport to the downtown area would be around $20.00.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service. See more information about taxis at Louisville Muhammad Ali International Airport.

Keep a record of the cab company, vehicle number, and driver's name just in case you leave something behind.

Trains at Louisville International Airport

There are no train connections in the city of Louisville. Although there are train stations outside the city, they are far and inconvenient.

Passengers can use other forms of available transportation options. More information about train services near Louisville Muhammad Ali International Airport.

Buses at Louisville International Airport

At Louisville International Airport, TARC public bus stops on the island on the east end of the terminal. One-way fare is $1.75. More information about buses to and from Louisville Muhammad Ali International Airport.

Please prepare a correct change when boarding the bus.

Hotel Shuttle Services at Louisville International Airport

Many hotels in Louisville provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles pick up passengers at the Ground Transportation Center in front of the terminal.

Parking at Louisville International Airport

SDF provides safe and comfortable parking spaces for its customers. Reserved parking is also available at the facility, 24/7. Cash and credit card payments are accepted. See more information about short and long term parking at Louisville Muhammad Ali International Airport.

Other Services at Louisville International Airport

ATMs at Louisville International Airport

There are several ATMs located at the airport. Please follow overhead signs at the terminal.

Currency Exchange at Louisville International Airport

Currency Exchange is available on the upper level of the terminal.

Nursing Stations at Louisville International Airport

The Louisville International Airport provides parents with a new space to take care of their children.

The Mother's Room is in Concourse A. The room offers traveling moms a private lactation space, complete with changing areas, gliders, and USB ports.

Restrooms at Louisville International Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Louisville International Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Louisville International Airport

You can do some last-minute shopping inside the facility.

Smoking at Louisville International Airport

Smoke in designated areas outside the terminals. Please follow smoking regulations at the facility.

Lost and Found Section at Louisville International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 502-380 8264.

You can also complete the Lost and Found process at the Information Desk. Phone: +1 502-368 6524.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please talk to the airport representative at the counter.

Ticketing at Louisville International Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals.

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Generally, payment by cash or checks may not be accepted at American airports. Please consult your air carrier or travel agent for more details.

Information Desk at Louisville International Airport

For assistance and other inquiries, please approach the Information Desk. Phone: +1 502-380 8264.

Pet Relief at Louisville International Airport

There are two Pet Relief Areas in the terminal. Outside the east doors on the lower-level Baggage Claim area. You can also check them at the stairwell next to the elevator.

Please ask assistance from any uniformed personnel for guidance. Animals are not permitted unless they are in proper pet carriers to assist disabled individuals.

Baggage Claim at Louisville International Airport

Please retrieve luggage at your designated Baggage Claim area at the Ground Level of the Terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Passengers can also inquire from the Information Desk for further assistance at +1 502-368 6524.

The Airport Lost and Found Phone is +1 502-368 6524.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Louisville International Airport

SDF is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints can call +1 502-368-6524.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.